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EHC Case Management

SEND 360

A purpose-built Education, Health & Care (EHC) case management platform specifically designed for UK Local Authorities.

Unlike aging legacy systems built 15+ years ago, SEND 360 is built for the 2024-25 SEND crisis with modern architecture, transparent parent communication, and automated compliance.

The UK SEND Crisis

340K+
Children waiting
9/152
LAs on target
98.7%
Tribunal losses

12 Production-Ready Modules

Complete EHC lifecycle management

12 Production-Ready Modules

Complete end-to-end solution for the statutory EHC assessment and planning process

Case Intake & Registration

Multi-channel request acceptance, automatic case creation, 20-week deadline calculation, and initial evidence collection

Week 0-6 Decision Panel

Panel member registry, automated case preparation, QA workflows, decision documentation with rationale

Professional Advice Coordination

Portal for EPs, health, social care. Auto-reminders at Week 3, escalation at Week 5, 98%+ return rate

EHC Plan Drafting & Assembly

AI-assisted drafting with SMART outcome validation, provision templates, plain English transformation

Draft Plan Consultation

15-day statutory consultation, parent comment tracking, school placement consultation, amendments process

Annual Review & Amendment

Auto-trigger at 9 months, transition reviews at ages 12/14/16/18, Preparing for Adulthood tracking

Appeals & Tribunal

Mediation coordination, tribunal preparation with automated bundles, decision pattern analysis

Parent/School Portal

Real-time case tracking, timeline visualization, secure messaging, WCAG 2.1 AA accessibility

Notifications & Compliance

Automated statutory notifications, traffic light compliance alerts, Ofsted readiness dashboard

Data Analytics & Reporting

Operational analytics, statutory compliance dashboard, predictive analytics, DfE statistical returns

Integrations & API

School MIS connectors, health system APIs, social care integration, OAuth 2.0 authentication

Security & Audit

Encryption at rest/transit, GDPR compliant, NHS IG Toolkit, complete audit trail

Competitive Advantages

Why SEND 360 outperforms legacy systems like Capita One, Liquidlogic, and Access Synergy

1

Built for the 2024-25 SEND Crisis

Modern architecture handles 100,000+ active cases. Automated deadline tracking prevents misses.

2

Automated Statutory Compliance

20-week deadline tracking with auto-alerts, Week 6 decision panel, 6-week professional advice chase.

3

Transparent Parent Portal

Interactive 20-week timeline, secure messaging, document downloads, appeal process clarity.

4

AI-Assisted Plan Drafting

SMART outcome validation, provision templates, plain English transformation, consistency checking.

SEND 360 vs Legacy Systems

See how SEND 360 compares to traditional EHC management systems

Feature Legacy Systems SEND 360
Parent PortalRead-onlyInteractive + Messaging
SMART Outcome ValidationManualAutomated AI
Plain English TransformNot availableAI-powered
Appeal Pattern AnalysisBasic trackingAdvanced + Predictive
Implementation Time12-18 months4-8 weeks
Annual Cost$80-150K$40-60K

Business Value

Measurable improvements across key operational metrics

Case creation time
30 min2 min
Advice return rate
70-80%98%+
Plan drafting time
8-12 hours3-4 hours
Late reviews
30-40%<5%
Parent inquiry calls
10/week0

Why Choose SEND 360

  • Guarantees 20-week statutory deadline adherence
  • Reduces manual processes by 60%+
  • Professional advice return rate improves to 98%+
  • Panel decisions documented to reduce appeals
  • Transparent portal increases parent satisfaction
  • Real-time Ofsted readiness dashboard
  • Modern React/Node.js cloud-native architecture
  • GDPR and NHS IG Toolkit compliant

Ideal For

  • UK Local Authorities managing SEND support
  • SEN departments and case managers
  • Educational Psychologists and health professionals
  • Schools and educational settings
  • Families seeking transparent SEND support
4-8
Weeks to Go Live
vs 12-18 months
$40-60K
Annual Cost
vs $80-150K

Transform Your SEND Services

Schedule a personalized demo to see how SEND 360 can help your Local Authority meet statutory deadlines, improve parent satisfaction, and achieve Ofsted readiness.